Welcome Bonus
120% up to $1,200 + 125 Free Spins
On your first deposit with code CG1
Min. Deposit
$30
Wagering
40× bonus + free spin winnings
Max Bet (wagering)
$0.25 per spin
Max Free Spin Winnings
$200
Crowngold CasinoContacts

Contact Crowngold Casino

If you need assistance with Crowngold Casino, email support@crowngoldcasino.click. Our support team can help with general account questions and direct your enquiry to the appropriate area.
Crowngold Casino operates under a licence issued by the Kahnawake Gaming Commission (licence 940) and a licence issued by the Curacao gaming authority, providing the regulatory framework for the platform.
  • OperatorAveazure SRL
  • Established2024
  • Game Library9,000+ titles from 81+ providers
  • Withdrawal SpeedAverage 12 minutes; within 1 hour

How to get in touch

To contact us by email, write to support@crowngoldcasino.click and explain what you need help with. Including clear and relevant information can help our team understand your enquiry and provide a more useful response without unnecessary follow-up.

When sending a message, please include your account email address or username, a short description of the issue, and screenshots if they are relevant. Do not include your password or other sensitive security information in an email. If your enquiry concerns a transaction, include any available non-sensitive reference details so it can be reviewed more efficiently.

  • Account access, profile details and verification questions
  • Deposit and withdrawal enquiries
  • Questions about bonus terms or promotional conditions
  • Technical problems affecting the website or your account
  • Responsible gambling requests or concerns about your play

Our team usually replies within 24 hours, although response times can vary depending on the nature and complexity of the enquiry. Please avoid sending repeated messages about the same issue, as this may make it harder to keep your request organised and may delay a complete response.

For account-related matters, contact us using the email address associated with your account where possible. This can help support identify your request and protect your account information. If you are unable to access that email address, explain the situation clearly in your message.