Cookies Policy

About cookies and similar technologies

Cookies are small text files that a website may place on your computer, phone, tablet or another device when you visit. They allow the website to recognise a device, remember certain information and support features during a visit or on a later visit. Cookies may be temporary, meaning they are removed when you close your browser, or persistent, meaning they remain for a period of time or until you remove them.

Crowngold Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, local storage, software development tools, device identifiers and other online tracking technologies. In this policy, the word cookies includes these similar technologies unless a different distinction is required by the context.

Some cookies are placed by Crowngold Casino and are known as first-party cookies. Other cookies may be placed by service providers or other organisations that support website functions, measurement, security, advertising or communications. These are generally referred to as third-party cookies. The availability and use of particular cookies may change as the website, its features and its supporting services develop.

Cookies do not normally contain information such as your full name or password in plain text. However, a cookie or related identifier may be linked with information about your browser, device, website activity or account where this is necessary for a particular purpose. Information collected through cookies may therefore be personal information under applicable privacy requirements, depending on the circumstances.

When you first visit the website, you may be shown a cookie notice or settings tool. This may allow you to accept optional cookies, reject them, or choose particular categories. Essential cookies may continue to operate because they are needed to provide requested website functions, maintain security or remember your cookie choices.

Why cookies are used

The cookies used on the website may serve different purposes. Not every cookie is used for every visitor, and the information collected will depend on the pages you view, the features you use, your device and the settings you select.

Essential and security cookies

Essential cookies help the website operate and provide functions you have requested. They may support navigation, account access, session management, page security, fraud prevention, load balancing and the correct display of website content. They can also help the website remember choices you make within a visit and protect forms or other interactive features from misuse.

If essential cookies are blocked, some parts of the website may not work properly. You may be unable to sign in, move between pages, use account features or maintain a secure session. These cookies are generally used because they are necessary for the website or a service requested by you, rather than for optional advertising or audience measurement.

Preference and functionality cookies

Preference cookies help remember information that makes the website more convenient to use. For example, they may remember language, display, accessibility or other settings selected by you. They may also help retain a choice made in a cookie settings tool so that the same notice is not repeatedly displayed during a relevant period.

If these cookies are disabled, the website may still be available, but you may need to repeat certain selections or adjust the same settings each time you return. The exact effect will depend on the feature involved and the browser or device you use.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may collect information such as the pages visited, the time spent on a page, the links selected, the page viewed before visiting the website, the type of device or browser used, and whether a page or feature produces an error. This information may be combined into reports so that website performance and usability can be assessed.

Analytics information may help identify technical problems, improve navigation, understand which content is useful and make the website more reliable. Where possible, analytics information may be aggregated or used in a form that does not directly identify an individual. You can manage optional analytics cookies through the available cookie settings or your browser controls.

Marketing and advertising cookies

Where used and permitted, marketing or advertising cookies may help measure campaigns, limit how often an advertisement is shown, understand interactions with promotional content or present advertising that is more relevant to a visitor. These cookies may recognise a browser or device across visits or websites, subject to the practices of the relevant provider and your available choices.

Marketing cookies are optional where the applicable consent requirements require a choice. Rejecting or withdrawing consent for these cookies does not necessarily mean that you will see no advertising. It may mean that advertising is less tailored or that the effectiveness of campaigns cannot be measured in the same way.

Information collected and third-party services

Depending on the cookie or technology involved, information may include an online identifier, IP address, approximate location derived from technical information, browser type, operating system, device details, screen settings, language, referral information, pages viewed, clicks, visit dates, session information and interactions with website features. The information collected will depend on the relevant technology and your choices.

If you are signed in or otherwise identified to us, information collected through cookies may be associated with information held in relation to your account or website use. We use and handle information in accordance with the purposes described at the time of collection, this Cookies Policy, our Privacy Policy and applicable requirements.

The website may use service providers to host content, provide security, operate website functions, analyse traffic, support communications or assist with advertising and measurement. Those providers may use their own cookies or similar technologies when delivering their services. Their handling of information may be governed by their own privacy notices and terms.

Third-party services may change their cookies, technologies, purposes or settings from time to time. As a result, the list or categories shown in a cookie settings tool may change. We aim to provide clear information about the choices available at the time you use the website, but this policy is not intended to provide an exhaustive technical list of every cookie that may appear on every page or device.

Cookies may also be used to help protect the website, accounts and users from suspicious activity. Technical information can assist with identifying unusual access patterns, preventing automated misuse and investigating security incidents. Blocking security-related technologies may reduce the website's ability to provide certain functions or detect harmful activity.

Managing your cookie choices

You can manage optional cookies through the cookie notice or settings tool displayed on the website, where available. Your settings may allow you to accept or reject categories of cookies rather than choosing individual cookies. If you change your mind, you may be able to reopen the settings tool and update your choices.

You can also control cookies through your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is saved. Browser controls differ between products and devices, so you should check the help or privacy settings provided by your browser.

• Delete existing cookies from your browser or device.
• Block cookies from all websites or from selected websites.
• Allow cookies only for the current browsing session.
• Restrict third-party cookies or similar tracking technologies.
• Use private or incognito browsing features where available.
• Review device privacy settings that control advertising identifiers or related technologies.

Deleting or blocking cookies may not delete information already collected by us or a service provider. It may also reset your preferences, sign you out, affect website performance or prevent some features from working. If you use more than one browser or device, you may need to apply your choices separately on each one.

Some browsers and devices provide additional privacy controls, including settings that send preference signals to websites. The effect of these signals can depend on the technology, service and applicable requirements. A browser setting does not always remove cookies that were previously stored, so you may need to delete those cookies separately.

Your cookie choices do not replace account security requirements, website terms, responsible gambling tools or other controls that apply to your use of Crowngold Casino. If a feature is unavailable after cookies are restricted, restoring the relevant setting or using essential cookies may be required to use that feature.

Changes, privacy and further information

We may update this Cookies Policy when the website changes, new technologies are introduced, service providers change, or privacy and electronic communications requirements develop. Any revised version will be made available on this page. The updated policy will apply from the date it is published, unless a different date is stated.

You should review this page from time to time to understand how cookies and similar technologies are used. If a change requires a new or refreshed choice, a cookie notice or settings tool may be displayed when you next visit the website.

Our Privacy Policy contains further information about how Crowngold Casino handles personal information, including information about collection, use, disclosure, security, retention and privacy rights where applicable. It also explains how to raise a privacy question or request. Where there is a difference between this Cookies Policy and the Privacy Policy, the document that specifically addresses the relevant matter will generally apply.

If you have a question about cookies or your available choices, use the support or privacy contact options made available through the Crowngold Casino website. Please do not include unnecessary account, payment or identity information in a general enquiry. We may need to confirm your identity before responding to a request involving personal information or account details.

By continuing to use the website after reviewing any cookie notice and selecting your preferences, you acknowledge the use of cookies in accordance with those preferences and this policy. Essential cookies may still be used where they are needed to operate, secure or deliver the website and services you request.